PRIVACY POLICY

Effective Date: 16th Jan 2025

Black Sheep Chairs ("we," "our," "us") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website https://www.blacksheepchair.com (the "Website") or make a purchase.

1. Information We Collect

We collect the following types of information:

(a) Personal Information

Name
Email address
Phone number
Billing and shipping address
Payment details (e.g., credit/debit card information)

(b) Non-Personal Information

Browser type
Device information
IP address
Browsing behavior (via cookies and analytics tools)

2. How We Use Your Information

Your information is used for the following purposes:

Order Processing: To fulfill and deliver your purchases.
Customer Support: To respond to your inquiries and resolve issues.
Marketing: To send promotional emails or offers (you can opt out anytime).
Website Improvement: To analyze website performance and improve user experience.
Security: To protect against fraudulent or unauthorized transactions.

3. Sharing of Information

We do not sell your personal information. However, we may share your data with trusted third parties:

Payment Gateways: To process transactions securely.
Shipping Partners: To deliver your orders.
Marketing Tools: For email campaigns and targeted ads.
Analytics Providers: To monitor and optimize website performance.

These third parties are required to protect your data and use it only for the specified purposes.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. These include:

Essential Cookies: Necessary for the functioning of the website.
Performance Cookies: To analyze website traffic.
Marketing Cookies: To display relevant advertisements.

You can manage your cookie preferences through your browser settings.

5. Data Security

We implement advanced security measures to protect your personal information, including:

SSL encryption for secure data transmission.
Restricted access to sensitive data.
Regular monitoring for potential vulnerabilities.

6. Your Rights

As a user, you have the right to:

Access your personal information.
Request corrections to your data.
Opt out of marketing communications.
Request data deletion (subject to legal requirements).

To exercise these rights, contact us at Info@blacksheepchair.com.

7. International Users

If you are accessing our website from outside India, please note that your data may be transferred and stored in India. By using our services, you consent to this transfer.

8. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with their data, please contact us immediately.

9. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated "Effective Date."

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: Info@blacksheepchair.com